In the drop-down list, review the components that have a check mark. If you cannot scan, the firewall software is not causing the issue. If your printer name is not in the results, skip to the step to install the HP software for your printer. Please ensure that the printing device is properly connected and try again". Source
Go to HP Drivers & Downloads . Go to HP Drivers & Downloads . I recently encountered a problem while attempting to scan from the device using the provided HP software bundle. If you try to scan with pop-up windows blocked, the scan fails. http://support.hp.com/us-en/document/c00040499
If the issue persists , continue to the next solution. Click Accept to save the scan to the desired location. If the printer is connected to your network, leave it connected. Before you begin troubleshooting Before you work through the solutions, follow these steps.
Click the General tab. Prompted to enter your printer name/number in the search box?If you are prompted for additional information, use the following steps to access your printer support page. Windows XP: Click Start and select Control Panel. An Error Occurred While Scanning Or Importing Kofax Please try the request again.
USB Press the Power button to turn off the printer. If you are using the SCSI interface, make sure the SCSI cable meets the requirements of the SCSI board in your computer. Occasionally, TSRs prevent the printer software from loading so that it does not install correctly. Step one: Download the tool NOTE: The HP Print and Scan Doctor is available for most HP products, and it is available in most languages.
Please ensure that the scanning device is connected properly and try again. An Error Occurred While Scanning Your Folders. See The Ost Integrity Check Go to HP Drive Sunday, September 13. 2009 An error occurred while communicating with scanning device In the office we are using an HP OfficeJet 6310 All-In-One (donated by a friend, NOTE: Depending on whether you are using a wired or wireless network, you might be using different networking devices to connect your printer to the network. When you have finished following the instructions for your firewall, return to this document to finish the steps.
If a USB Universal Host Controller and USB Root Hub are listed, Windows supports USB. click to read more Step 4: Uninstall the printer software Resolve scan connection issues by uninstalling the printer software before reinstalling the latest driver. An Error Occurred Communicating With The Scanning Device Top You Cannot Start Epson Scan Make sure the scanner is turned on. An Error Occurred While Scanning Pages. Please Check The Scanner Click Start , and then click Run .
Revised the feature to specify [Scanning Area]: Enable to specify the [Scanning Area] even when selecting [Automatic Size] for [Cropping]. http://dukesoftwaresolutions.com/an-error/an-error-occurred-while-communicating-with-the-scanner-epson.html Click the Services tab and select the Hide All Microsoft Services check box. Print a network configuration page or wireless network test page. Continue to the next step. An Error Occurred While Scanning For The Next Triggers To Fire
If the issue persists , continue to the next solution. Occasionally, TSRs prevent the printer software from loading so that it does not install correctly. If these steps resolved the issue , you do not need to continue troubleshooting. http://dukesoftwaresolutions.com/an-error/an-error-occurred-while-communicating-with-the-scanner-brother.html Step one: Get the printer IP address In order to access the EWS, you will need to know the IP address assigned to your printer on your network.
Make sure that the correct product is selected. (You might have more than one HP product or duplicate instances of the product.) HP Solution Center : Look at the product tabs at An Error Occurred While Scanning Or Importing Bad Filename Or Number Version 188.8.131.5203 (Service Update 3) Added improvements: Changes in Assisted Scan Added [Marquee Zoom] to. Press the Power button to turn on the printer.
Scan settings available with Windows drivers The following scan options and file types are available when you scan with drivers in Windows. NOTE: Choosing ‘ Continue to this website (not recommended) ‘ will not harm your computer while you navigate within the printer's EWS. Fixed the defect that the driver window cannot display or that scanning is not available with a particular application. An Error Occurred During Scanning If the printer still does not work, continue to the next solution. Important : You must follow the solutions in the order presented to resolve the issue.
Click the plus sign ( ) next to your operating system for more information. If necessary, select your model in a list of similar printers. Step 5: Reinstall the HP software Go to HP Customer Support to download the most current version of the full feature software for your printer. Check This Out Added the feature to change the window size of.
Shut the computer down, and then turn the router, switch, or access point off. If you click Test Scan , the Print and Scan Doctor launches the HP scanning software to perform a test scan. If the printer still does not work, continue to the next solution. Important : You must follow the solutions in the order presented to resolve the issue. That means you can't OCR anything which > is a real problem for me.
Make a copy of a single-page documentTo make sure that the printer hardware functions correctly, try to copy a single-page document. (Do not copy this document, because it is very long!) Corrected issues: Fixed the defect that insufficient memory error may occur when specifying [Scanning Area] and scan long page. Search Windows for your printer model name, and click the printer name in the list of results. Disconnect the USB cable from the printer and the computer (if you already connected it).
Make sure the Wireless icon light is on and steady. If the error persists, continue to the next step. The free app is available in the Windows Store. Fixed the defect that [Automatic Size] in [Cropping] does not become available in some applications that set “ICAP_AUTOMATICDESKEW” to PaperStream IP.
Video of scanning with Windows Fax and Scan The following video demonstrates how to scan in Windows8 with Windows Fax and Scan. If you have trouble viewing the video or Solution one: Restart the devices Choose your connection type, and then follow the steps to restart all the necessary devices. With the product turned on , disconnect the power cord from the rear of the product. Uninstall Epson Scan as described in Uninstalling Your Scanning Software, then reinstall it as described in the Start Here sheet.
For further information on firewall settings, contact the firewall vendor.Regularly check for new firewall software versions and security threat updates. Reconnect the power cord to the rear of the product. Plug the power cord back into the wall outlet. Ask the community!
Step three: Turn off programs that run in the background When the computer is turned on, a software group called the Terminate and Stay Resident (TSR) programs automatically loads. Step two: Run the tool Press the Power button to turn on the product, if it is not already on.