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An Unexpected Internal Error Has Occurred Hp Scan

I can scan to a flashdrive by using th buttons on the unit itself so that's fine I have un-installed the driver (with HP's help by way of thei specialized windows Still a no-go. Support Forum Join the conversation! Click on "start==>Run. 2. have a peek here

there are several reasons this error could occur, check the below possible solutions in order to resolve the issue. 1) Make sure there is a proper connectivity between the scanner and I tried to use the old scanner on my new Win XP system>> but the software provided was only compatible with Win 98 and when I>> downloaded the new software and Make sure you close all the HP softwares before installing the patch.This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions General Discussion "Unknown error has occurred" in trash bendGood afternoon, Keep getting 'Unknown error has occurred' when try to delete messages out of deleted box.

Also a new Windows XP >>computer. Please ensure that the scanning device is connected properly and try again displays on the computer screen. 'An Unexpected Internal Error Has Occurred' When scanning from HP director software or when Look for two drivers that are competing with each other. I suspected the problem was a registry entry or two that isn't being deleted when I uninstalled and reinstalled.

Nothing solves the problem. Uninstall >>the one that isn't working if that is the case. The following information might help you decide which installation type to use. OK - so I'm paranoid)Yes.

Went through model number, serial number charade. So I tried changing it back to 300 dpi and it worked. It worked perfectly but fewer options than the HP Software provides.Continuing to search for a fix -- I found this page: http://support.hp.com/us-en/document/c01902598 The generic page (not specific to model C6180) is You might see other >>drives there if you have a digital camera.

Click the plus sign (+) next to SOFTWARE. 6. The Windows Explorer window opens. 2. Uninstall HP photo and Imaging software STEP III:- Delete the Digital Imaging folder from C:\Programs Files\HP or Hewlett-Packard You need to go to C:\Programs Files\HP or Hewlett-Packard. After backing up the registry, follow the steps given below: 1.

Find Solutions, ask questions, and share advice with other HP product owners. You might see other >drives there if you have a digital camera. HPQGENDS.TMP is Missing . Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting

Great job HP!What will help, is to do this:1) Completely uninstall all HP software.2) Completely delete "C:\Program Files\HP" and/or "C:\Program Files\Hewlett Packard".3) Go to the registry using Win-R, regedit.exe4) Completely delete navigate here HP All-in-One Products - 'Unexpected Internal Error' Message Displays in Microsoft Windows XP When Scanning in HP Director Issue When scanning from the HP Director software, an 'Unexpected Internal Error' message I tried all three and none of that worked. They also had me uninstall my OpenHCD Host USB drive, which re-installed after restarting.

Step three: Reinstall the imaging device In Device Manager, click Action, and then click Scan for hardware changes. First Time Here? I then re-installed th driver they gave me. Check This Out ii) In Properties window click on 'Compatibility' Tab.' iii) In 'Compatibility' tab uncheck all option are checked/ticked and click on Apply and "OK" and then try to scan from HP Director.Still

If any installation messages display, close them. Right-click Start , and then click Explore . First Time Here?

I can scan to a flashdrive by using the buttons on the unit itself so that's fine.

What actually fixed mine was your suggestion to delete the entry from the registry - now all perfect. From the menu, click File, and then click Close. This link also takes you to the page for the most current Printer Bundle for your operating system on the same page. I checked to see if the scanner worked at that point.

Retry the scan from HP Directoror HP software.3) Check whether you have any multiple scanner devices listed in Select Device Tab in HP Director, like HP Scanjet Scanner 3970#1, 3970#2..Still No Before you do this, be sure that >>the USB cable is connected and the scanner is turned on. Good luck,"Jane Willis" wrote in message news:[email protected]>I recently got a new PC - my previous one had Windows 98 and an HP> 3300C scanner. this contact form We've got an officejet 6110xi and started with the HP Director problem after an IE upgrade.

Post your comments below to get a better help on the Issue. If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. STEP I:- Disconnect the scanner from the computer. IMPORTANT: The installer might ask if you want to check online for the latest installation updates for your product.

Right click and then delete it. If the installer cannot locate the drivers, direct the installer to the CD-ROM. Registry editor will open. 4. As the scanner is clearly labelledwith the "designed for Windows XP" logo I continued anyway, but couldthat mean that either the hardware or software is faulty and have somebearing on the

It's about time to trash it.ReplyDeleteAnonymousDecember 30, 2008 at 10:45 PMMan, I can't tell you how nice it was to finally have this problem solved. Cause This error might occur when the driver software for an older scanner is not completely removed before installing the new product. Error 1706 For HP Produc... ► February (7) ► January (5) ► 2007 (23) ► December (13) ► November (10) About Me Ajay sharma View my complete profile Ethereal template. Thank you so much for posting this!ReplyDeleteAnonymousJune 19, 2010 at 2:12 AMMany thanks.ReplyDeleteAnonymousAugust 2, 2010 at 7:05 PMHave u got anything for HP officejet 4355 series?I tried all except deleting the